Standard Shipping will be used upon all orders. All shipment may take 2-7 business days. If you have ordered a custom piece, we ask that you be aware that shipment may take 15-31 days.
Any exchanges will have to be shipped to our P.O Box and wait shipping process.
RETURN & REFUND POLICY
All returns must be claimed within 10 days from the day you receive your product.
To be eligable for a return, your item must be unused and in the same condition that you recieved it.
You must have proof of purchase.
Please email us with your claim and any further questions.
LAS CRUCES DELIVERIES
To all our local customers, the best way for us to provide you with free shipping in town will be by personal delivery. We will be in contact you with after order placement to confirm a date and location to delivery your NoRu goods.
Purchasing for a gift? Let us know, we can make sure to customize our packaging for the occasion.
Leave us a note on the check out page with the information you'd like to add inside the packaging as well as the name for the label.